32 products



























































Womens Ella Midi Dress - Black
Regular price $140.00 Save $-140.00Crafted from soft merino wool, the Ella Dress is a high quality, durable piece that is the perfect addition to a trans-seasonal wardrobe. Made in a flattering cut that loosely hugs the body, featuring long sleeves, a crew neckline and falls at a midi length. A great piece for days on the go, taking you from the office to dinner with friends effortlessly.
Fitted style
100% Merino Wool
SDLW0398-420
Size | 6/XXS | 8/XS | 10/S | 12/M | 14/L |
Bust (cm) | 80 | 86 | 91 | 96 | 101 |
Waist (cm) | 62 | 68 | 73 | 78 | 83 |
Hips (cm) | 88.5 | 93.5 | 98.5 | 103.5 | 108.5 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Mens Anders Knit - Grey Marle
Regular price $180.00 Save $-180.00Crafted from 100% Merino Wool, the Anders Knit is a staple knit for men. This style has a classic, relaxed fit with a ribbed texture on the collar and cuffs, and makes the perfect trans-seasonal layer over tees and under jackets, through the changing seasons.
Model wears size Medium
100% Merino Wool
This is a delicate piece, please refer to care instructions on garment.
SDLM0212-320
Size | XS | S | M | L | XL | XXL |
Chest (cm) | 90 | 95 | 100 | 105 | 110 | 115 |
Waist (cm) | 72 | 77 | 82 | 87 | 92 | 97 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Ella Midi Dress - Antique White
Regular price $140.00 Save $-140.00Crafted from soft merino wool, the Ella Dress is a high quality, durable piece that is the perfect addition to a trans-seasonal wardrobe. Made in a flattering cut that loosely hugs the body, featuring elbow length sleeves, a crew neckline and a midi length hem. This is a great piece for days on the go, taking you from the office to dinner with friends effortlessly.
Fitted style
100% Merino Wool
This is a delicate piece, please refer to care instructions on garment.
SDLW0398-420
Size | 6/XXS | 8/XS | 10/S | 12/M | 14/L |
Bust (cm) | 80 | 86 | 91 | 96 | 101 |
Waist (cm) | 62 | 68 | 73 | 78 | 83 |
Hips (cm) | 88.5 | 93.5 | 98.5 | 103.5 | 108.5 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Lightweight LS Wool Knit - Black
Regular price $120.00 Save $-120.00Crafted for comfort and warmth, the Lightweight Long Sleeve Wool Knit in is an elevated essential for your winter wardrobe. It's relaxed yet sophisticated look will having you reaching for this long sleeve as your staple layering piece time and again.
100% Wool
This is a delicate piece, please refer to care instructions on garment.
SDLW0677-421
Size | 6/XXS | 8/XS | 10/S | 12/M | 14/L |
Bust (cm) | 80 | 86 | 91 | 96 | 101 |
Waist (cm) | 62 | 68 | 73 | 78 | 83 |
Hips (cm) | 88.5 | 93.5 | 98.5 | 103.5 | 108.5 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Callie Knit - Grey Marle
Regular price $180.00 Save $-180.00The Callie Knit is a must-have for the cooler season, it’s relaxed fit makes it an easy layering piece that can be paired back with your favourite basics and denim. Made from alpaca, merino and a nylon blend it’s a comfortable yet cosy feel that you’ll you want to buy in every colour.
SDLW0938-422
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Mens Carson Knit - Stone Marle
Regular price $180.00 Save $-180.00Crafted from 100% Merino Wool, the Carson Knit is a staple knit for men. This style has a classic, relaxed fit with a ribbed texture on the collar and cuffs, and makes the perfect trans-seasonal layer over tees and under jackets, through the changing seasons.
SDLM0394-222
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Mens Carson Knit - Black
Regular price $180.00 Save $-180.00Crafted from 100% Merino Wool, the Carson Knit is a staple knit for men. This style has a classic, relaxed fit with a ribbed texture on the collar and cuffs, and makes the perfect trans-seasonal layer over tees and under jackets, through the changing seasons.
SDLM0394-222
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Mens Established Pullover - Washed Graphite
Regular price $110.00 Save $-110.00An elevated take on an everyday essential, the Established Pullover features minimalist branding across the chest. Crafted from soft, 100% cotton with a soft terry cotton inner, it is a relaxed and comfortable fit.
SDLM0434-322
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Longline Wool Scarf - Black
Regular price $180.00 Save $-180.00The cool-weather essential, the Longline Wool Scarf is a seasonal essential for the modern, minimalist wardrobe.
100% Wool
SDLU0006-422
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Longline Wool Scarf - Almond
Regular price $180.00 Save $-180.00The cool-weather essential, the Longline Wool Scarf is a seasonal essential for the modern, minimalist wardrobe.
100% Wool
SDLU0006-422
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Established Fleece - Washed Graphite/White
Regular price $110.00 Save $-110.00An elevated take on an everyday essential, the Established Fleece features minimalist branding across the chest.
100% Cotton
SDLW0920-322
Size | 6/XXS | 8/XS | 10/S | 12/M | 14/L |
Bust (cm) | 80 | 86 | 91 | 96 | 101 |
Waist (cm) | 62 | 68 | 73 | 78 | 83 |
Hips (cm) | 88.5 | 93.5 | 98.5 | 103.5 | 108.5 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Wool Cashmere Rib Dress - Oat Marle
Regular price $290.00 Save $-290.00This Long Sleeve Knit Dress is a minimalist and relaxed design made from a wool cashmere blend. This dress features a subtle rib and a-line skirt, making for the perfect desk to dinner outfit.
Relaxed Style
90% Wool, 10% Cashmere
SDLW0902-422
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Edith Cashmere Knit - Sand
Regular price $335.00 Save $-335.00The Edith Knit is a textural wool cashmere blend that makes a statement with an easeful silhouette accentuated by voluminous sleeves.
SDLW0947-422
57% Wool, 25% Cashmere, 18% Nylon
Relaxed fit, take your usual size for a similar look.
Made in China
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Mens Anders Knit - Sand
Regular price $180.00 Save $-180.00Crafted from 100% Merino Wool, the Anders Knit is a staple knit for men. This style has a classic, relaxed fit with a ribbed texture on the collar and cuffs, and makes the perfect trans-seasonal layer over tees and under jackets, through the changing seasons.
Model wears size Medium
100% Merino Wool
This is a delicate piece, please refer to care instructions on garment.
SDLM0212-320
Size | XS | S | M | L | XL | XXL |
Chest (cm) | 90 | 95 | 100 | 105 | 110 | 115 |
Waist (cm) | 72 | 77 | 82 | 87 | 92 | 97 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
Womens Ella Midi Dress - Sand
Regular price $140.00 Save $-140.00Crafted from soft merino wool, the Ella Dress is a high quality, durable piece that is the perfect addition to a trans-seasonal wardrobe. Made in a flattering cut that loosely hugs the body, featuring elbow length sleeves, a crew neckline and a midi length hem. This is a great piece for days on the go, taking you from the office to dinner with friends effortlessly.
Fitted style
100% Merino Wool
This is a delicate piece, please refer to care instructions on garment.
SDLW0398-420
Size | 6/XXS | 8/XS | 10/S | 12/M | 14/L |
Bust (cm) | 80 | 86 | 91 | 96 | 101 |
Waist (cm) | 62 | 68 | 73 | 78 | 83 |
Hips (cm) | 88.5 | 93.5 | 98.5 | 103.5 | 108.5 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
New Zealand shipping is FREE for orders over $150. For all orders under $150 the shipping rate is $8.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $28 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.