5 products
Kids 1460 Juniors Lace Boot - Liliac & Soft PU
Regular price $199.95
Docs have a long history of being passed down through generations. These mini DMS Romario boots match the full size 1460 versions — for the upcoming rebel in your life. Keeping the iconic silhouette, AirWair heel loop and yellow stitching intact, these scaled-down boots are built with flexible soles and an easy-access zip.
MATERIAL
Romario is a super soft, lightweight, waxy leather.
CARE INSTRUCTIONS
Clean away dirt using a damp cloth and allow to dry.
CONSTRUCTION
Born on 01.04.60. Named the 1460. Over six decades, our 8-eye work boot has become iconic.
This is a Goodyear-welted product. The upper and sole are heat-sealed and sewn together, not merely glued like many footwear constructions.
ACC25634308
JUNIOR SIZE CHART:
|
UK |
USA |
EUROPE |
|
10 |
11 |
28 |
|
11 |
12 |
29 |
|
12 |
13 |
31 |
|
13 |
1 |
32 |
|
1 |
2 |
33 |
|
1.5 |
2.5 |
33.5 |
|
2 |
3 |
34 |
|
2.5 |
3.5 |
35 |
|
3 |
4 |
36 |
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Enquiries: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Monday - Sunday: 9.00am - 5:30pm
Kids Max - Blue
Regular price $29.90 Sale price $20.95 Save $8.95Thicker strap for added support on a soft foot bed for comfort.
Havaianas are made from premium Brazilian rubber.
SUSU07909690679
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Enquiries: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Monday - Sunday: 9.00am - 5:30pm
Kids Slim Glitter II - Black
Regular price $39.90Havaianas Kids Top - An essential summer style accessory! Featuring Havaiana's signature Say hello to a little sparkle in your life with the Kids Slim glitter logo metallic from Havaianas. Features glitter strips on the strap with a metal logo.
SUSU07909690151
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Enquiries: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Monday - Sunday: 9.00am - 5:30pm
Kids Slim Frozen - White/Green
Regular price $35.00 Sale price $24.50 Save $10.50Havaianas Kids Frozen has landed! A must have for all the Elsa, Ana and Olaf fans!
Featuring exclusive Frozen print and skinny jelly straps.
Havaianas are made from premium Brazilian rubber
SUSU07893249702
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Enquiries: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Monday - Sunday: 9.00am - 5:30pm
Kids Top - Black
Regular price $25.00 Sale price $17.50 Save $7.50Havaianas Kids Top - An essential summer style accessory! Featuring Havaiana's signature textured footbed for added style and comfort.
Havaianas are made from premium Brazilian rubber.
See the Size guide for sizing info.
SUSU7891109
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Enquiries: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Monday - Sunday: 9.00am - 5:30pm
