Ashley & Co. is a New Zealand owned and operated fragrance company based in Auckland. Their products are all manufactured in New Zealand, and range from hand/body wash & lotions, to home fragrances such as candles & diffusers. Ikon Arrowtown is proud to support this local business and stock a range of products in their 8 signature scents.
49 products
Power House - Nine To Five
Regular price $49.90
Like sweet nectar enticing the Tui, notes of Wild Spreading Ginger and Delicate Lily will have you scouring the native flora for this alluring scent.
500ml
PH balanced and soap free | Not Tested On Animals
Taking era inspiration from the days of power suits, big hair and hedonistic scents. Lingering is the unapologetic attitude of Blond Tobacco, cinders of burnt Birch laced with Geranium, Violet Leaves and the humble Tonka Bean.
AC21PH
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume - Bubbles & Polkadots
Regular price $54.90Waxed Perfume is Ashley & Co's unique name for a candle. Individually hand poured in New Zealand using 100% natural wax and an unbleached cotton wick. Crafted to perfection, Waxed Perfume delivers, giving up to 50 hours of burn time.
310g
A juxtaposition of Rich Florals and Rose Otto blend harmoniously with the powdery base notes of Musk and Resinous Amber.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Power House - Tui & Kahili
Regular price $49.90Like sweet nectar enticing the Tui, notes of Wild Spreading Ginger and Delicate Lily will have you scouring the native flora for this alluring scent.
500ml
PH balanced and soap free | Not Tested On Animals
Mimosa & Lily excite the calming tones of Sandalwood creating a bold & boisterous impression. Entwined Wild Ginger with Ylang Ylang epitomise what has become an iconic scent of Ashley & Co’s Society.
AC21PH
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume XL - Tui & Kahili
Regular price $130.00The most popular scent, now sized up for a big, beautiful, bold scent throw. At 730g and with 100 hours of burn time, let the notes of Mimosa mingle with Lily and lift the atmosphere in your biggest spaces this Summer.
Locally hand poured in a handblown smoky grey glass jar with a fitting teal green lid, Waxed Perfume XL uses 100% Natural Wax and is double wicked with unbleached cotton.
730g
Tui & Kahili: Delicate Lily, Wild Ginger, Mimosa, Sandalwood, Ylang Ylang
AC21WPXL
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soft Locks - Peppy & Lucent
Regular price $39.90Soft Locks Balanced Conditioner is suitable for all hair types. Essential Oils, Ginseng and Pro Vitamin B5 assist to promote moisture balance. Smooth and restore lustre and life to parched less exuberant locks.
Shoot for the Moon – Put a pep in your step with a moxie cocktail of Crushed Mint, Lemongrass stalks and buds of Blackcurrant.
500ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Home Perfume Top Up - Tui & Kahili
Regular price $55.00Never let your scent run dry! Keep your home smelling just so by stocking up on this convenient, efficient Topup kit. Designed to refill your bespoke Ashley & Co. hand blown Home Perfume glass vase, each Topup includes 250ml of your chosen Ashley & Co. signature scent, plus a fresh supply of reed sticks.
250ml
Includes Replacement Reed Sticks
Like sweet nectar enticing the Tui, notes of Wild Spreading Ginger and Delicate Lily will have you scouring the native flora for this alluring scent.
AC19TUHP TK
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume - Blossom & Gilt
Regular price $54.90Waxed Perfume is Ashley & Co's unique name for a candle. Individually hand poured in New Zealand using 100% natural wax and an unbleached cotton wick. Crafted to perfection, Waxed Perfume delivers, giving up to 50 hours of burn time.
310g
The elegant yet indolic depth of Jasmine, Ylang Ylang and Plump Tuberose, complement Lime and Bergamot top notes creating a warm and enthusiastic floral fusion.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Zap Surface Sanitiser - Lotus Leaf
Regular price $25.00Fresh from the suite of Ashley & Co. 70 Sanitising Series, Surface Zap lives up to its name. After a good wipe down to remove debris, grime and grease (cue Benchpress for this task), simply spray Surface Zap and gently wipe invisible nasties away. Dialed up to 70% alcohol, this product takes sanitising seriously, quashing 99.9% of germs, but yet sill indulges the senses with the signature notes of Lotus Leave & Lustre. From the kitchen to the car, or any high-traffic area (think door handles and handrails), Surface Zap cleans with a gleam allowing you rest and relax – job done!
500ml
Like pantry basics, the candid Citrus make up the top notes of this balanced scent. The pairing of Kaffir Lime & Orange with Nutmeg & Clove Buds on top of a woody base combine to create the perfect all rounder.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe Tube - Blossom & Gilt
Regular price $24.95Soothe on the move. A rich, yet non–greasy aromatic natural blend for parched hands & cuticles. The combination of shea butter, camomile extract & vitamin e create an intensive hydrating cream. Defend, soothe and nourish. From the home to your adventures out and about, take this everyday scent essential with you.
75ml
The elegant yet indolic depth of Jasmine, Ylang Ylang and Plump Tuberose, complement Lime and Bergamot top notes creating a warm and enthusiastic floral fusion.
AC19ST BG
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Topup Washup - Blossom & Gilt
Regular price $36.00Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
Use Ashley & Co® Topup to refill your Washup.
1000ml Refill
PH balanced and soap free | Not Tested On Animals
The elegant yet indolic depth of Jasmine, Ylang Ylang and Plump Tuberose, complement Lime and Bergamot top notes creating a warm and enthusiastic floral fusion.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume - Tui & Kahili
Regular price $54.90Waxed Perfume is Ashley & Co's unique name for a candle. Individually hand poured in New Zealand using 100% natural wax and an unbleached cotton wick. Crafted to perfection, Waxed Perfume delivers, giving up to 50 hours of burn time.
310g
Tui & Kahili: Delicate Lily, Wild Ginger, Mimosa, Sandalwood, Ylang Ylang
AC18WP TK
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Peppy & Lucent
Regular price $40.00100% Natural Hand & Body Lotion.
Washed up and need nourishment? Forged is a natural and unique rhapsody blend of Organic Borage Oil, Olive Leaf, Shea Butter and Vitamin E. Use Sootherup Gone Green to nourish, soften & restore giving you healthy looking skin... it’s like bottled comfort for your hands & body.
500ml, Natural Parfum
Peppy & Lucent Scent: Resonant minty top notes, rounded by the freshly cut stalks of lemongrass, subtle infusion of blackcurrant buds and basil leaf, master a refreshing and vibrant fusion.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume - Vine & Paisley
Regular price $54.90Waxed Perfume is Ashley & Co's unique name for a candle. Individually hand poured in New Zealand using 100% natural wax and an unbleached cotton wick. Crafted to perfection, Waxed Perfume delivers, giving up to 50 hours of burn time.
310g
Vine & Paisley: Dominant Vanilla, not candy sweet, is framed by lively hints of Citrus Mandarin Peel. A woody, oriental scent softly rounded by Sandalwood, Moss and Balsam base notes.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume - Once Upon & Time
Regular price $54.90Waxed Perfume is Ashley & Co's unique name for a candle. Individually hand poured in New Zealand using 100% natural wax and an unbleached cotton wick. Crafted to perfection, Waxed Perfume delivers, giving up to 50 hours of burn time.
310g
Once Upon & Time: Strong impressions of Cedar Wood and Vetiver combined with Mixed Spices enhance the floral chord and Fig Leaf tone.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Waxed Perfume - Parakeets & Pearls
Regular price $54.90Waxed Perfume is Ashley & Co's unique name for a candle. Individually hand poured in New Zealand using 100% natural wax and an unbleached cotton wick. Crafted to perfection, Waxed Perfume delivers, giving up to 50 hours of burn time.
310g
Parakeets & Pearls: Lily, Cardamon and Tea, with A floral spicy accord, is accentuated by the spring like top notes of Citrus Lime, Orange Rind and Bergamot.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe & Zap - Tui & Kahili
Regular price $24.95Intensive hydration and rinse free hand cleanse with Seaweed Extract and Harakeke. Hydrate, zap and inhibit. After many moons, Ashley & Co have perfected a product that manages to do the impossible: defend against germs and hydrate skin! It goes on creamy to form a barrier of defense against unwanted germs, protecting for up to 30 minutes. Meanwhile, it restores your skins’ natural balance. There’s nothing quite like it!
Hydra-cream sanitiser | Clinically proven to kill 99.9% of bacteria found on skin.
50ml
Tui & Kahili: Mimosa & Lily excite the calming tones of Sandalwood creating a bold & boisterous impression. Entwined Wild Ginger with Ylang Ylang epitomise what has become an iconic scent of Ashley & Co’s Society.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Parakeets & Pearls
Regular price $34.95Get smooth and Sootherup. Nourishing botanicals of honey, camomile and sweet almond create a plush, creamy hand & body lotion to banish all scales. Here for you everyday, LOVE-MATCH with the Washup for a superlative cleanse & soothe ritual.
500ml
Parakeets & Pearls: Lily, Cardamon and Tea, with A floral spicy accord, is accentuated by the spring like top notes of Citrus Lime, Orange Rind and Bergamot.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Vine & Paisley
Regular price $34.95Get smooth and Sootherup. Nourishing botanicals of honey, camomile and sweet almond create a plush, creamy hand & body lotion to banish all scales. Here for you everyday, LOVE-MATCH with the Washup for a superlative cleanse & soothe ritual.
500ml
Vine & Paisley: Dominant Vanilla, not candy sweet, is framed by lively hints of Citrus Mandarin Peel. A woody, oriental scent softly rounded by Sandalwood, Moss and Balsam base notes.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Once Upon & Time
Regular price $34.95Get smooth and Sootherup. Nourishing botanicals of honey, camomile and sweet almond create a plush, creamy hand & body lotion to banish all scales. Here for you everyday, LOVE-MATCH with the Washup for a superlative cleanse & soothe ritual.
500ml
Once Upon & Time: Strong impressions of Cedar Wood and Vetiver combined with Mixed Spices enhance the floral chord and Fig Leaf tone.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Bubbles & Polkadots
Regular price $34.95Get smooth and Sootherup. Nourishing botanicals of honey, camomile and sweet almond create a plush, creamy hand & body lotion to banish all scales. Here for you everyday, LOVE-MATCH with the Washup for a superlative cleanse & soothe ritual.
500ml
Bubbles & Polkadots Scent: A juxtaposition of Rich Florals and Rose Otto blend harmoniously with the powdery base notes of Musk and Resinous Amber.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Blossom & Gilt
Regular price $36.00Get smooth and Sootherup. Nourishing botanicals of honey, camomile and sweet almond create a plush, creamy hand & body lotion to banish all scales. Here for you everyday, LOVE-MATCH with the Washup for a superlative cleanse & soothe ritual.
500ml
Blossom & Gilt Scent: The elegant yet indolic depth of Jasmine, Ylang Ylang and Plump Tuberose, complement Lime and Bergamot top notes creating a warm and enthusiastic floral fusion.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Sootherup - Tui & Kahili
Regular price $36.00Get smooth and Sootherup. Nourishing botanicals of honey, camomile and sweet almond create a plush, creamy hand & body lotion to banish all scales. Here for you everyday, LOVE-MATCH with the Washup for a superlative cleanse & soothe ritual.
500ml
Tui & Kahili: Mimosa & Lily excite the calming tones of Sandalwood creating a bold & boisterous impression. Entwined Wild Ginger with Ylang Ylang epitomise what has become an iconic scent of Ashley & Co’s Society.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Topup Washup - Tui & Kahili
Regular price $36.00Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
Use Ashley & Co® Topup to refill your Washup.
1000ml Refill
PH balanced and soap free | Not Tested On Animals
Vine & Paisley: Dominant Vanilla, not candy sweet, is framed by lively hints of Citrus Mandarin Peel. A woody, oriental scent softly rounded by Sandalwood, Moss and Balsam base notes.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Topup Washup - Parakeets & Pearls
Regular price $36.00Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
Use Ashley & Co® Topup to refill your Washup.
1000ml Refill
PH balanced and soap free | Not Tested On Animals
Parakeets & Pearls: Lily, Cardamon and Tea, with A floral spicy accord, is accentuated by the spring like top notes of Citrus Lime, Orange Rind and Bergamot.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Topup Washup - Once Upon & Time
Regular price $36.00Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
Use Ashley & Co® Topup to refill your Washup.
1000ml Refill
PH balanced and soap free | Not Tested On Animals
Once Upon & Time: Strong impressions of Cedar Wood and Vetiver combined with Mixed Spices enhance the floral chord and Fig Leaf tone.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Topup Washup - Bubbles & Polkadots
Regular price $36.00Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
Use Ashley & Co® Topup to refill your Washup.
1000ml Refill
PH balanced and soap free | Not Tested On Animals
Bubbles & Polkadots Scent: A juxtaposition of Rich Florals and Rose Otto blend harmoniously with the powdery base notes of Musk and Resinous Amber.
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe Tube - Vine & Paisley
Regular price $24.95Soothe on the move. A rich, yet non–greasy aromatic natural blend for parched hands & cuticles. The combination of shea butter, camomile extract & vitamin e create an intensive hydrating cream. Defend, soothe and nourish. From the home to your adventures out and about, take this everyday scent essential with you.
Vine & Paisley: Dominant Vanilla, not candy sweet, is framed by lively hints of Citrus Mandarin Peel. A woody, oriental scent softly rounded by Sandalwood, Moss and Balsam base notes.
75ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe Tube - Bubbles & Polkadots
Regular price $24.95Soothe on the move. A rich, yet non–greasy aromatic natural blend for parched hands & cuticles. The combination of shea butter, camomile extract & vitamin e create an intensive hydrating cream. Defend, soothe and nourish. From the home to your adventures out and about, take this everyday scent essential with you.
Bubble & Polkadots Scent: A juxtaposition of Rich Florals and Rose Otto blend harmoniously with the powdery base notes of Musk and Resinous Amber.
75ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe Tube - Parakeets & Pearls
Regular price $24.95Soothe on the move. A rich, yet non–greasy aromatic natural blend for parched hands & cuticles. The combination of shea butter, camomile extract & vitamin e create an intensive hydrating cream. Defend, soothe and nourish. From the home to your adventures out and about, take this everyday scent essential with you.
Parakeets & Pearls: Lily, Cardamon and Tea, with A floral spicy accord, is accentuated by the spring like top notes of Citrus Lime, Orange Rind and Bergamot.
75ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe Tube - Tui & Kahili
Regular price $24.95Soothe on the move. A rich, yet non–greasy aromatic natural blend for parched hands & cuticles. The combination of shea butter, camomile extract & vitamin e create an intensive hydrating cream. Defend, soothe and nourish. From the home to your adventures out and about, take this everyday scent essential with you.
Tui & Kahili: Mimosa & Lily excite the calming tones of Sandalwood creating a bold & boisterous impression. Entwined Wild Ginger with Ylang Ylang epitomise what has become an iconic scent of Ashley & Co’s Society.
75ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Soothe Tube - Once Upon & Time
Regular price $24.95Soothe on the move. A rich, yet non–greasy aromatic natural blend for parched hands & cuticles. The combination of shea butter, camomile extract & vitamin e create an intensive hydrating cream. Defend, soothe and nourish. From the home to your adventures out and about, take this everyday scent essential with you.
Once Upon & Time: Strong impressions of Cedar Wood and Vetiver combined with Mixed Spices enhance the floral chord and Fig Leaf tone.
75ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Washup Handwash - Vine & Paisley
Regular price $32.00Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
PH balanced and soap free
Vine & Paisley: Dominant Vanilla, not candy sweet, is framed by lively hints of Citrus Mandarin Peel. A woody, oriental scent softly rounded by Sandalwood, Moss and Balsam base notes.
500ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.
If you have any questions about your order, or how to make an order on www.ikonnz.com, our customer service team are here to help. You can do this by email or phone.
- Shop 5, 50 Buckingham Street, Arrowtown, New Zealand
- Store Phone: +64 3 442 1355
- Web Enquiries: +64 272709761 (Mon-Fri)
- Email: support@ikonnz.com
- Store Open 7 Days
- Sunday - Monday: 10.00am - 5:00pm
- Tuesday - Saturday: 9:00am - 5:30pm
Washup Handwash - Bubbles & Polkadots
Regular price $29.95Aromatic botanical Hand Wash for use anytime/everyday. Bolstered with aloe, horopito and grapefruit seed, this is your habitual helper to nourish and cleanse hands, with the pick-me-up of an invigorating and balancing scent.
PH balanced and soap free
Bubbles & Polkadots Scent: A juxtaposition of Rich Florals and Rose Otto blend harmoniously with the powdery base notes of Musk and Resinous Amber.
500ml
click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.
Delivery within New Zealand
New Zealand shipping is FREE for orders over $200. For all orders under $200 the shipping rate is $10.
All orders are dispatched from our store in Arrowtown, NZ.
Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service and signature on delivery. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, Ikon and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.
International Delivery
Currently we are only shipping to New Zealand and Australia.
Worldwide shipping may be available soon! Please email support@ikonnz.com with any shipping queries.
Australia shipping is a flat rate of $35 NZD
Orders are sent Mon-Fri (excluding public holidays) with NZ Post or DHL Express, with estimated delivery between 2 days and 2 weeks (rural destinations may take longer).
DUTY - Purchasing from outside of New Zealand: Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. Ikon will not be responsible for any customs charges and import duties.
Tracking
As soon as your order has been processed and packed for the courier, we will send you a shipment confirmation email with the delivery information and a link to track your order online. You will also be able to track your order when you log into your account here, or email support@ikonnz.com with your order number and we can send you your tracking information.
Sale items are final and cannot be refunded or credited so please choose carefully.Please call the store, or email support@ikonnz.com if you need help when purchasing. Sale Items include those purchased during promotional sales (Black Friday discounted promotions etc).
RETURNS POLICY
Try your purchases on in the comfort of your own home and if you need to send them back, you must do so within 5 working days of receipt of merchandise.
Simply submit a returns request via our returns page and not via the store.
Once we have been informed, please send your items back to:
IKON c/- Web Returns
Shop 5, 50 Buckingham Street
Arrowtown, 9302
Please make sure your items are returned new, unused and with all IKON and designer garment tags still attached. (Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done). Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Sale items may not be returned or exchanged, unless they are faulty.
Shipping charges are not refunded unless the original item was incorrect or faulty.
IKON takes no responsibility for delays incurred at the recipient’s end. Please contact your shipping provider for information on your delivery.
INTERNATIONAL RETURNS
Title for shipped merchandise will pass on to you upon IKON's delivery to the carrier/courier. Depending on the destination and product, you may have to pay additional taxes or import duty. IKON is not responsible for any additional taxes or duties incurred by your country.
When orders are shipped outside of New Zealand, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from IKON you are the ‘importer of record’ and must comply with all laws and regulations of the country in which you are receiving the goods. Customs policies vary widely from country to country, please research you own countries importation and duty policies.
If you decide to return an item to IKON you are responsible for all shipping and customs duties incurred. Please ensure the service is tracked and take you time to fill out all customs declaration forms, and clearly mark the item as a ‘returned item’ or with no commercial value. This is imperative to ensure that no duty’s or importation taxes are placed on the item.
IKON takes no responsibility for delays incurred at the recipient’s end, this can vary depending on the customs rules and regulations for each destination country.
REFUNDS
Refunds are only issued for the products sold. Once your original item has been returned and meets our returns policy you will be refunded. The original shipping cost will not be refunded. Refunds will be issued back to the original form of payment in New Zealand Dollars, with the exception of Direct Bank Transfers. Any price difference due to foreign exchange rate variations or timing will be to the purchaser's account.
Refunds may take up to 5 working days to show on your credit card, depending on your bank or credit provider.
Payments made via Laybuy will be refunded via Laybuy.
EXCHANGES
We do not hold items for exchange. If you would like to exchange an item, please make a second purchase online, email us to let us know, and send your original purchase back to IKON. Once your original item has been returned and meets our returns policy you will be refunded.
Please contact our customer care team by emailing support@ikonnz.com if you have any further questions.
DAMAGED GOODS
In the unlikely event that your item arrives damaged, please contact support@ikonnz.com if we are unable to provide a replacement we will issue a full refund immediately.
UNDERWEAR
Please make sure that underwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
SALE ITEMS
Sale items are final and cannot be refunded or credited so please choose carefully. Please call the store, or email support@ikonnz.com if you need help when purchasing.
INSTORE REFUND POLICY
In addition to your Statutory Rights, should you change your mind we will exchange or issue a credit note, provided:
1. The items with the original receipt are returned with 7 days of purchase, and
2. Items must be in original conditions as purchased with labels/tickets attached. Garments/Shoes must not have been worn or washed.