Delivery

Click & Collect from Arrowtown

click + collect will be available Monday-Friday. You will receive an email when your purchase is available for pick-up in Arrowtown.

Delivery within New Zealand

All items are sent with NZ/Courier Post from our store in Arrowtown, NZ. Standard delivery is estimated between 1-5 working days and rural deliveries can be up to 7 working days. 

Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service & signature on delivery.  If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, IKON and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Service within NZ Details COST
NZ/Courier Post  All orders under NZ $100 $7
NZ/Courier Post All orders over NZ $100 FREE

Delivery to Australia

***Please expect COVID-19 DELIVERY DELAYS*** Due to the wide spread of Covid-19 globally, please expect international delivery delays due to insufficient airfreight capacity and government restrictions. NZ Post are still working actively to deliver but there may still be service impacts, please expect delay when shipping internationally.

Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service. 

Service to Australia Details Cost
NZ Post Air Satchel Tracked All orders under $100 NZD $20
NZ Post Air Satchel Tracked All orders over $100 NZD FREE
DHL Express (estimated delivery within 1-2 weeks) Orders under $100 $30
DHL Express (estimated delivery within 1-2 weeks) Orders over $100 $20

Please note: this service is a door-to-door service (not a person-to-person service). Please ensure that the delivery address is a trustworthy one. An item that is signed for is deemed to be delivered in full. Express deliveries to a rural address can take up to 5 business days.

Delivery to the Rest of the World

***Please expect COVID-19 DELIVERY DELAYS*** Due to the wide spread of Covid-19 globally, please expect international delivery delays due to insufficient airfreight capacity and government restrictions. NZ Post are still working actively to deliver but there may still be service impacts, please expect delay when shipping internationally.

Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service. 

See the checkout for prices to your location. Please note due to COVID-19 and the limitations with international couriers we may not be able to ship to your country. If this is the case we will contact you. 

DUTY - Purchasing from outside of New Zealand

Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. IKON will not be responsible for any customs charges and import duties.