Delivery


click + collect is available on all purchases - pick-up is from our Arrowtown store. In the comments section please advise our team on your expected pick-up time and date - please note this service is only available between 9am and 5.30pm.

Delivery within New Zealand - Delivery time is estimated between 1-3 working days, rural deliveries can be up to 7 working days. Please note this is an estimated time frame only. If you require an item for a specific delivery date please get in touch with us by emailing support@ikonnz.com before purchasing.

Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service. If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, IKON and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Service within NZ Details COST
Courier Post  All orders under NZ $100 $4
Courier Post All orders over NZ $100 FREE

 

Delivery to Australia - Delivery time is estimated between 3-10 working days, depending on the destination and customs processing. Please note this is an estimated time frame only. If you require an item for a specific delivery date please get in touch with us by emailing support@ikonnz.com before purchasing.

Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service.  If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, IKON and the courier service cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Service to Australia Details COST
NZ Post All orders under NZ $100 $20
NZ Post All orders over NZ $100 FREE

 

Delivery within East Asia & North America, UK & Europe Delivery time is estimated between 3-10 working days. This is an estimate only and delays may occur depending on the destination and customs processing. Please note this is an estimated time frame only. If you require an item for a specific delivery date please get in touch with us by emailing support@ikonnz.com before purchasing.

Orders are sent Monday - Friday (excluding Public Holidays) with a fully tracked courier service.

Service 
East Asia & North America
Details COST
NZ Post Air Mail - 3 to 10 working days $60
NZ Post Express - 1 to 5 working days  $130
Service to UK & Europe Details COST
NZ Post Air Mail - 3 to 10 working days $80
NZ Post Express - 1 to 5 working days  $140

 

DUTY - Purchasing from outside of New Zealand

Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver. Please make sure you are aware of any costs that may be incurred before making a purchase. ikonnz.com will not be responsible for any customs charges and import duties.